How does First Table integrate with my reservation system?

When a First Table diner books on our website, the booking will automatically be placed in your reservation system. If you block out a session or timeslot in your reservation system, it will block out on our website, too.

The reservation system that we use isn’t featured. How can I connect First Table with my existing platform?

If you’re using a different system, please contact your reservation system provider to ask if you can have integration with First Table to help streamline your bookings. It's worth copying in your First Table Territory Manager so we're on hand to answer any questions. Once we understand specifics, our development team can build the integration.

I don’t use an online reservation system. Can I still get First Table bookings?

You'll always receive booking reservations via email as standard. We can also set up SMS or WhatsApp booking notifications for your venue, so if this is of interest, please contact your Territory Manager to get this set up.

How can I connect my reservation system?

Contact your First Table Territory Manager to get connected. Simply let us know the system you're using, and we'll take it from there.

What is the cost for receiving First Table booking notifications in my reservation system?

Most systems that we integrate with do not charge you for First Table bookings. We recommend checking with your reservation system provider before requesting the integration to see how First Table fits within your monthly agreement.

How does the Mailchimp integration work?

Our API connection to Mailchimp helps you keep your marketing lists updated with new customers dining at your restaurant. Diners can opt-in to receive news and updates from your restaurant when making a First Table booking. Once the integration has been configured, booking contacts with marketing permission will automatically sync with your database, making it easy for you to remarket to these customers.

Getting this integration connected for your venue is easy. You just need to send us your restaurant name and location, your Mailchimp API Key and Mailchimp List ID.

I'm using a different marketing automation platform. Can I still access my data with marketing permission?

For restaurants using a different marketing automation platform to Mailchimp, we make it easy for you to download your bookings with marketing permission under Reservations in your Restaurant Admin area. If you've forgotten your login details, please email support@firsttable.com.

Alternatively, contact your territory manager at First Table to request an integration with your marketing provider.